Glow
Technical helpdesk
The Glow technical helpdesk provides support to all local authorities' in Scotland. For all enquiries to the technical helpdesk, please use the contact details listed below. For Interconnect, the JANET Operations Desk is available.
Glow and CDI helpdesk
Telephone: 0845 1302213 - Monday to Friday 8.00 am to 6.00 pm
Email: glowsupport@rm.com
Online support: www.rm.com/support - Monday to Friday 8.00 am to 6.00 pm
Interconnect helpdesk
To report a fault on the Interconnect connection contact the JANET Operations Desk
Telephone: 0207 692111
Email: operations@ja.net
For general enquiries please contact UKERNA Customer Services
Telephone: 0870 850 2212
Email: service@janet.ac.uk